ABOUT US

Who We Are

Wilmington Heating & Air Conditioning, “The Residential Experts,” provides cooling and heating services with a knowledgeable team of trained specialists with the professional experience to do any job right—the first time. You can count on our highly trained technicians to provide exceptional service. When our employees visit your home, rest assured that they have passed national background and drug tests and are equipped to provide the service you need.

A man is shaking hands with a plumber in front of a house.

We Treat You and Your Property With Respect by:

Calling ahead of our estimated arrival time.
Providing an honest and upfront estimate of the work needed.
You approve all work to be done before we start any job.
Take care of your property using shoe covers and drop cloths as needed.

Cooling Specialties: Residential and commercial air conditioning and heat pump service, repair, maintenance, design, and installation, including 24/7 emergency service. Includes work with A/C compressors, evaporator coils, air handlers, swamp/evaporative coolers, ductless systems, zoned systems, high-efficiency options, thermostats, air conditioning filters, air conditioning tune-ups, home service plans, green solutions, and tips.

Heating Specialties: We service, repair, maintain, design, and install residential and commercial furnaces, boilers, and heat pumps, including 24/7 emergency service. We also work with air handlers, dual-fuel systems, geothermal heating systems, ductless systems, zoned systems, radiant heating, high-efficiency options, thermostats, heating tune-ups, home service plans, green solutions, and tips.

Indoor Air Quality Specialties: Real solutions for keeping your home’s air healthier and comfortable, including whole house humidifiers and dehumidifiers, digital thermostats, air duct services, UV light air cleaners, carbon monoxide detectors, and more.

Our 100% Happiness Guarantee

We don't just want our customers to be satisfied; we want them to be Happy! Here at Wilmington Heating & Air Conditioning, it is our goal to ensure that we not only meet but exceed all of our customers' expectations. That's why we have created our 100% Happiness Guarantee.

Here's How it Works:

Once we have diagnosed the situation at every job, we will explain all your options for repair or replacement, along with associated costs. Then, we will help you decide which repair is proper before any work begins.

All our repairs come with at least one full year's parts and labor guarantee unless otherwise mentioned on your invoice. Many of the parts we install, like our thermostats, come with an even more extended warranty from the manufacturer. If any repair fails within one year and it doesn't make sense to repeat, we will credit the full amount of the repair towards the next level of repair.

All new HVAC equipment installed comes with a 1 year installation labor guarantee. The manufacturer guarantees all new equipment parts. In residential applications with timely registration, most manufacturers warranty their parts for 10 years.